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sales opportunity
Guest Services Representative

Thank you for your interest in SpringTide Whale Watching & Eco Tours!

An excellent Sales opportunity is available for those pursuing a career in the Tourism Industry. SpringTide is seeking Guest Service Sales Representatives for the upcoming tourism season.

Full time mid July through September

Key areas of responsibility:

  • Sales (in person, on telephone & online) of whale watching tours
  • Taking of reservation details accurately and legibly
  • Passenger and tour check-in, in office and offsite at points throughout downtown Victoria
  • Professionally presented sales visits to local tourism outlets, hotels, local businesses
  • Proven sales skills and experience in providing high-level customer service
  • Excellent written, verbal and presentation skills
  • A professional demeanor and appearance
  • Multi-tasking skills & the ability to prioritize responsibilities efficiently in an exciting environment

Rewards and benefits of this position:

  • Increase skills in sales techniques, office administration, computer, and social media
  • Learn from a management team with over 30 years of operations in the Tourism Industry
  • Spend your day in a world-class indoor/outdoor environment with fun, caring people
  • Meet people from all over the world in an office overlooking Victoria’s vibrant Inner Harbour
  • Impress your family and friends with free Whale Watching!

The successful applicant will have a motivated and outgoing personality well suited to the Tourism Industry.

We are looking for individuals with:

  • Proven sales skills and experience in providing high-level customer service
  • Excellent written, verbal and presentation skills.
  • A professional demeanor and appearance
  • Multi-tasking skills and the ability to prioritize responsibilities efficiently in an exciting fast-paced environment
  • A desire to be a team player, communicating positively and clearly with co-workers
  • Flexibility in scheduling – some weekend and evening work expected

Please email your resume and cover letter to Joanne@SpringTideCharters.com. Those applicants who have the enthusiasm and skill set we are looking for will be contacted for an interview within 48 hours of application.

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